Vayu AI Orchestration & Governance

First-Contact Welcome Messages

Sends an automated, personalized welcome message when a customer initiates contact, preventing catalogue dumps.

New Contacts Only

Welcome greeting is sent strictly once per customer life-cycle on their very first incoming message.

Inactivity Window

Resends greeting if a customer writes back after a dormant period (e.g., after 24 hours).

Configure Category:

Welcome Message Template

Supported variables:{{name}}{{business_name}}

Live Customer Preview (Simulated with name "Alex")

Hi Alex! 👋 Thank you for contacting Vanguard India Gaming. How can we help you today? You can ask us about tournaments, registrations, team formation, payments, or event support.

Send Test Greeting to Authorized Number

After-Hours Notice

Sends an automated notification if incoming messages arrive outside official business hours.